First Fuel episode 45: Centring consumers with Lauren Solomon
Date: Thursday 24 June 2021
Listen to the podcast here
Luke Menzel is joined by Lauren Solomon, CEO of the Consumer Policy Research Centre, an independent think-tank focused on how markets can be designed to deliver better outcomes for consumers.
Luke and Lauren discuss whether the ‘consumer-centric’ energy transition is rhetoric or reality, how to build the trust that will underpin new energy service business models, and emerging challenges for consumers in the energy space, and how they can be addressed.